Shipping policy

Processing Time

Orders are typically processed within 2–5 business days.

During new collection launches, sales, holidays, or other high-volume periods, please allow up to 10 business days for order processing before shipment.

Shipping Time:

Delivery times depend on your location. Estimated delivery times are displayed at checkout.

Please note that these estimates are provided by the shipping carrier and are not guaranteed. Delivery estimates do not apply to orders containing preorder items.

Preorder Items:

Preorder timeframes are estimates and may vary based on production and transit times.

If your order contains both preorder and in stock items, your order will ship once all items are available.

If you would like your in-stock items to arrive sooner, we recommend placing separate orders.

LOST PACKAGES:

Once an order has been marked as delivered by the shipping carrier, Posessory is not responsible for lost, stolen, or damaged packages.

If your package appears to be lost in transit before delivery, please contact us at support@posessory.com, and we'll do our best to assist you.

Incorrect or Incomplete Address

Please review your shipping address carefully before placing your order.

Posessory is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you notice an error after placing your order, please contact support@posessory.com as soon as possible. We will do our best to update the shipping address before your order ships, but we cannot guarantee changes before an order is processed. 

 

We want to help!

For any shipping-related questions, please reach out to us at: support@posessory.com