We accept returns for store credit only within 14 days of delivery.

Items must be unworn, unused, in their original condition, with tags attached, original packaging, and proof of purchase.

To start a return, please contact support@posessory.com

If your order arrives damaged, defective, or incorrect, please contact us at support@posessory.com as soon as possible. Include your order number and photos of the issue, and we'll work with you to make it right.

Yes! International shipping rates and delivery estimates are calculated at checkout. Customers are responsible for any applicable customs duties, taxes, or import fees.

Your payment information is processed securely through Shopify's encrypted checkout. We do not store or have access to your credit card information.

We accept all major payment methods supported by Shopify Payments, so you can shop with confidence.

Orders are typically processed within 2–5 business days. During new launches, holidays, or other high-volume periods, processing may take up to 10 business days.

Estimated delivery times are shown at checkout and vary depending on your location. Please note that delivery estimates are not guaranteed.

If you believe your package has been lost in transit or is significantly delayed, please contact us at support@posessory.com and we'll be happy to assist you.

If a size or product that you want is sold out, select it and click “Tell me when she’s back ♡” on the right hand side of the product page. Enter your email and we’ll let you know when that specific item is available again!

If you have any trouble, let us know or check out our “Notify Me” Instagram highlight for a tutorial.

Signing up for a restock notification won’t add you to our mailing list or send you any extra emails ♡